> Full Feature Software - Web Pack Installation Package - Information - Download Topic > Subtopic Download and Save the Full Feature Software installation package or the Easy Start Software.If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.If you are having trouble installing the software, for example, everything goes along and suddenly you see "Driver Unavailable" or similar,Īdd the steps in the Check and Remove Section when uninstalling the printer to the HP Community Forum.Īdd the steps in the Check and Remove Section when uninstalling the printer software. Check (for the Printer) in Devices and Printers > If found, Right-Click Printer and Remove - If any changes are made, that is, you remove anything, Restart the computer and sign in.Uninstallany printer software from Control Panel > icon view > Programs and Features.If the full driver printer software is (already) installed but not working, If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan.
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